Design Document
Overview:
This design proposal describes a professional development micro-credential for 10 undergraduate business interns seeking to gain internship experience.
Problem:
Interns were ill-equipped to excel in the business workplace. Lesson topics include:
- professional attire
- oral and written communication skills
- conflict resolution management
Solution:
Using the ADDIE process, I designed a 2-day in-person training with a variety of hands-on collaborative activities and assessments. The training takes place on-campus at the university’s Career Center.
Interns participate in a summative mock interview with a Career Center counselor and apply their conflict resolution skills in an interactive multimedia assessment.
Social Etiquette for Business:
Internship Professional Development Training
Please click on “Design Document” to review the curriculum.
Course Activities
I created 2 sample course activities:
- Lesson 1: Professional Attire
- Lesson 2: Conflict Resolution Scenario Skits